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Terms of Service

The rules that apply when you use this website and when you buy a GV Digital digital product through one of our offer pages.

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1. Who we are

GV Digital (“GV”, “we”, “us” or “our”) is a brand operated by GIOVANNA MOREIRA DIGITAL LTDA, a limited liability company registered in Brazil under CNPJ 68.153.647/0001-97, with its registered address at Rua Baturite, 1801, Sala 04, Mangueiral, Horizonte - CE, 62880-602, Brazil. These Terms of Service (“Terms”) are an agreement between you and GIOVANNA MOREIRA DIGITAL LTDA. Every reference to GV in these Terms means that company.

Contact for any matter: admin@giovannamoreiradigital.com.

2. Scope: this website and offer pages

These Terms apply to:

  • this website, giovannamoreiradigital.com, which presents the company and its policies. The website does not sell anything and has no checkout; and
  • every purchase of a GV product made through an offer page. Offers run on GV's own offer pages and sales funnels, including messaging channels such as WhatsApp.

Each offer page states the details of that product: its content, format, delivery method, price, currency, payment methods and any conditions specific to that offer. For those product details, the offer page applies. For everything else, these Terms apply together with our Refund Policy, Delivery Policy, Privacy Policy, Cookie Policy and Disclaimer, which form part of these Terms. Nothing on an offer page reduces the rights you have under these Terms or under mandatory law.

3. Definitions

  • Offer page: a page, sales funnel or messaging conversation operated by GV where a specific product is presented and can be bought.
  • Product: a digital book, guide or other educational digital content published or sold by GV.
  • You: the person who uses this website or buys a product.
  • Business day: Monday to Friday, excluding national public holidays in Brazil.
  • Mandatory consumer rights: consumer-protection rights that cannot be waived or limited by contract under the law that applies to you.

4. Who can buy

To buy a product you must have the legal capacity to enter into a contract under the law of your country of residence. Our products are intended for personal use by consumers.

5. Offers, prices and payment

  • The price, currency, applicable taxes and accepted payment methods are those shown on the offer page at the time of purchase.
  • Payments are processed by the payment processors or banks indicated on the offer page. Their own terms and privacy policies apply to the payment service they provide. GV does not receive or store your full card details.
  • Your order is accepted when your payment is confirmed. We then send the access or download link electronically (see section 6).
  • If an offer involves recurring charges, the offer page will say so clearly before you buy, with the amount, frequency and date of each charge and how to cancel. Recurring charges are only made with your express consent.

6. Digital delivery

Products are delivered electronically only. Once the payment is confirmed, the access or download link is sent automatically to the email address you provided, or through the channel indicated on the offer page. There is no physical shipment and no shipping cost. Timing and what to do if access fails are explained in the Delivery Policy.

7. Withdrawal and refunds

Support and refund requests are made by email to admin@giovannamoreiradigital.com. GV acknowledges every request within 5 business days and resolves it within up to 30 business days, without prejudice to mandatory consumer rights under applicable law. Where you have a statutory right to withdraw from the purchase, you may exercise it as described in the Refund Policy, and where the law sets a shorter period to confirm or pay a refund, that shorter period applies.

8. Personal-use license

When you buy a product, GV grants you a personal, non-exclusive, non-transferable license to access and use it for your own personal, non-commercial purposes. The license does not transfer ownership of the content. Unless the offer page says otherwise, you may:

  • read, view or use the product on your own devices;
  • keep copies of downloaded files for your own personal use;
  • print parts of it for your own personal use.

You may not, without our prior written permission:

  • share, resell, rent, lend, publish or distribute the product or your access link, in whole or in part;
  • upload it to websites, file-sharing services, groups or channels;
  • copy it, except as allowed above, or remove copyright or authorship notices;
  • use it to create and sell competing or derivative products.

These restrictions do not limit any use that copyright law allows without the right holder’s permission. If you breach this section in a serious way, we may end your license and disable your access, after telling you why by email.

9. Intellectual property

The products and the content of this website (texts, layout and the GV Digital name as used on them) belong to GV or to the authors and licensors who authorized their use. They are protected by Brazilian Law No. 9,610/1998 on copyright and by the international copyright treaties in force in the countries we serve. Any use not authorized by these Terms or by law requires prior written permission.

10. Acceptable use

When using this website or an offer page, you agree not to:

  • break the law or infringe anyone’s rights;
  • attempt to access systems or data without authorization, or interfere with their operation;
  • use automated means to copy content at scale;
  • provide false information or use someone else’s payment method without consent.

11. Availability

We work to keep this website and the offer pages available and accurate, but they may be temporarily unavailable for maintenance or for reasons outside our control. We may change or remove website content and end offers at any time. This does not affect products you have already bought: you keep access as described on the offer page at the time of purchase. If we cannot provide that access, contact us and the Refund Policy applies.

12. No guarantee of results

Our products are educational and informational. They are not medical, psychological, legal, financial, tax or other professional advice. GV does not guarantee any specific result, such as income, savings, health outcomes or performance. Individual results vary and depend on factors outside our control. See the Disclaimer.

13. Liability

GV is responsible for its products in accordance with applicable consumer law, including for products that are defective or do not match the offer page. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited by law, or any of your mandatory consumer rights.

To the extent permitted by applicable law, GV is not responsible for:

  • decisions you make, or results you obtain or do not obtain, by applying educational content;
  • failures caused by your device, your internet connection or your email provider (for example, a delivery email filtered as spam), provided that we have sent the access correctly; if this happens, contact us and we will help you obtain access;
  • interruptions of this website, which is informational and free to use, caused by events outside our reasonable control.

14. Third-party services

Payments, email and messaging channels are provided by third parties (for example, the payment processors or banks indicated on the offer page, and messaging apps such as WhatsApp). Their own terms apply to the services they provide to you. This website may contain links to other websites, for which we are not responsible.

15. Communications

We send you the messages needed to deliver and support your purchase. We send marketing messages only as permitted by applicable law, which may require your prior consent. You can stop marketing messages at any time by using the opt-out option in the message or by writing to admin@giovannamoreiradigital.com. Stopping marketing messages does not affect your purchases.

16. Personal data

GIOVANNA MOREIRA DIGITAL LTDA is the controller of the personal data processed in connection with this website and your purchases. How we process it, and how to exercise your rights, is explained in the Privacy Policy.

17. Governing law and venue

These Terms are governed by the laws of the Federative Republic of Brazil. The courts of Horizonte - CE, Brazil have jurisdiction over any dispute arising from them, without prejudice to mandatory consumer-protection rights of the consumer's country of residence. This includes any right those rules give you to rely on the law of your country of residence and to bring proceedings before the courts of your place of residence.

Before going to court, we invite you to contact us at admin@giovannamoreiradigital.com so we can try to solve the issue. This is optional: you may also contact the consumer-protection authority of your country (for example, Profeco in Mexico, the Superintendencia de Industria y Comercio in Colombia, or the national consumer-protection authority in Argentina).

18. Changes to these Terms

We may update these Terms, for example to reflect changes in the law or in how we operate. The updated version is published on this page with a new “Last updated” date. A purchase is governed by the version in force on the date of that purchase, unless a later version is more favorable to you or the law requires otherwise.

19. General provisions

  • If any provision of these Terms is held invalid, the rest remains in force, and the invalid provision is replaced by the closest valid rule allowed by law.
  • If we do not enforce a provision at a given time, this is not a waiver of our right to enforce it later.
  • You may not transfer your rights under these Terms to another person, except as the law allows.

20. Contact

GIOVANNA MOREIRA DIGITAL LTDA · CNPJ 68.153.647/0001-97 · Rua Baturite, 1801, Sala 04, Mangueiral, Horizonte - CE, 62880-602, Brazil · admin@giovannamoreiradigital.com